3bwm Privacy Policy — Your information is safe with us

1. Introduction

3bwmWelcome to the privacy policy of 3bwm. This document explains what information we collect when you use our website, how we use it, and the steps we take to protect your privacy. 3bwm We believe your personal information belongs entirely to you — and protecting it is our responsibility.

This Privacy Policy 3bwmThis applies to all services, the mobile version, and related platforms of 3bwm. By accessing the site or creating an account, you agree to this policy.

2. Information We Collect

3bwm Only the information necessary to provide you with the best experience is collected. We do not gather any excess or irrelevant data.

Personal Information

• At Registration: Full name, email address, mobile number, date of birth, and residential address.
• Identity Verification (KYC): A copy of your national ID, passport, or other government-issued document.
• Payment Information: Bank account number and mobile banking (bKash/Nagad) number — full card numbers and PINs are never stored.

Automatically Collected Information

• IP address and device type.
• Browser type and operating system.
• How long you spent on the site and which pages you visited.
• Date and time of login and logout.
• A log of betting and gaming activity.

3. Purpose of Data Use

3bwm The collected information is used for the following purposes:

• To create, manage, and secure your account.
• To process deposits, withdrawals, and other financial transactions.
• To complete identity verification (KYC/AML) in compliance with applicable laws.
• To personalize your betting and gaming experience.
• To keep you informed about relevant promotions and offers (with your consent only).
• To detect and prevent fraud.
• To provide customer support services.
• To improve site functionality and usability.

4. Data Sharing & Disclosure

Under Normal Circumstances 3bwm Your personal information is not shared with anyone. However, information may be disclosed in the following specific circumstances:

• Payment Processors: Necessary information is shared with bKash, Nagad, or your bank to complete transactions.
• Legal Obligations: Information may be disclosed in response to government directives, court orders, or requests from law enforcement agencies.
• Fraud Prevention: During fraud investigations, limited information may be shared with authorized third parties.
• Technology Service Providers: With technology partners who help operate the site — however, they are not permitted to use your information independently.

5. Cookie Policy

3bwm Uses cookies to enhance your experience. Cookies are small text files stored in your browser.

Types of Cookies We Use

• Essential Cookies: Required to maintain your login session and for core site functionality — these cannot be disabled.
• Performance Cookies: To analyze how the site is being used and improve its functionality.
• Preference Cookies: To remember your language, theme, and other preferences.
• Marketing Cookies: To show relevant offers — you can opt out at any time.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain site functionality.

6. Data Protection Measures

To protect your information 3bwm Multiple layers of security measures are in place:

• SSL/TLS Encryption: All data transmissions occur over encrypted channels.
• Firewall Protection: Robust firewalls are in place to prevent unauthorized access.
• Regular Security Audits: Third-party experts conduct regular system audits.
• Access Controls: Only authorized personnel have access to the information they require.
• Two-Factor Authentication (2FA): Additional verification is required for sensitive account activities.
• Data Backup: Critical data is backed up on a regular basis.

7. Data Retention Period

3bwm Your information is stored only for as long as necessary. All data is retained while your account remains active.

• Even after account closure, certain information may be retained for up to 5 Years May be retained for the applicable period.
• Financial Transaction Records 7 Years Retained for the applicable period in accordance with tax and anti-money laundering regulations.
• If you withdraw your marketing consent, the relevant data will be deleted promptly.

8. Your Rights

3bwmAs a user of 3bwm, you have certain important rights regarding your personal information:

• Right to Access: The right to know what information we hold about you.
• Right to Rectification: The right to correct inaccurate or incomplete information.
• Right to Erasure: The right to request deletion of your data under certain conditions.
• Right to Restrict Processing: In certain cases, you may request that the use of your information be restricted.
• Marketing Opt-Out: The right to opt out of promotional communications at any time.

To exercise these rights, please contact our support team. Upon receiving your request, 30-Day A response will be provided within the specified timeframe.

9. Privacy of Minors

3bwm Services are strictly not available to anyone under 18. We do not knowingly collect information from minors.

If we become aware that a minor has created an account, that account will be closed immediately and any collected data will be deleted.

10. Third-Party Links

The 3bwm platform may occasionally reference third-party services. These external services have their own privacy policies, and for those, 3bwm We are not responsible for third-party services. We recommend reading their privacy policies before using them.

11. Changes to the Privacy Policy

3bwm This privacy policy may be updated at any time. For significant changes:

• A notice will be posted on the website homepage.
• A notification will be sent to your registered email address.
• The "Last Updated" date at the top of the page will be revised accordingly.

Continued use of the site after any changes constitutes your acceptance of the updated policy.

12. Contact

If you have any questions or concerns about our privacy policy, please contact our support team:

• Email: [email protected]
• Support: 24/7 Live Chat Support Available
• Response Time: Typically within 24–48 hours